Enjoy Gaming with
Control and Awareness
mkt4 believes that responsible gambling is the foundation of a healthy playing experience. We provide self-control tools, awareness guides and support channels so every player can play within comfortable limits.
⚠️ Important Reminder
Gambling should be entertainment only, not a source of income or a way to solve financial problems. If you feel gambling is having a negative effect on your life, please use the self-control tools or contact the mkt4 support team right away.
Our Commitment
Tools and Support for Players
mkt4 provides a range of tools and guides designed specifically to keep your playing experience safe, controlled and enjoyable.
Daily and Weekly Deposit Limits
Set deposit limits according to your own means — daily, weekly or monthly. Once a limit is set, it cannot be raised immediately, protecting you from impulsive decisions.
Session Time Limits
Manage the length of your playing sessions. The mkt4 system will alert you when your time limit is nearly up, helping you stay aware of how long you have been playing.
Self-Exclusion
Choose to exclude yourself from the mkt4 platform for a set period — whether a few days, weeks or permanently. Your account will be fully blocked during that period.
Temporary Break from the Platform
In addition to a full self-exclusion, you can take a temporary break of 24 hours, 72 hours or 7 days without permanently closing your account. This option is suitable when you just need a short pause.
Loss Limits
Set the maximum amount you are willing to lose within a given period. Once this limit is reached, the mkt4 system will automatically stop play for that period.
24/7 Support and Guidance
The mkt4 support team is available via live chat and email at all times in Malay and English. You can discuss any concerns about gambling habits confidentially.
Know the Signs
Is Gambling Becoming a Problem?
Problem gambling can develop gradually. Below are some signs to watch for. If you recognise yourself in any of the points below, consider using the control tools or seeking help.
Borrowing money to gamble — using loans, credit cards or borrowing from others to get money for gambling.
Neglecting responsibilities — work, family or bills start to be neglected because too much time is spent gambling.
Chasing losses — playing longer or wagering more money just to recover losses that have already occurred.
Difficulty stopping — feeling uncomfortable, irritable or restless when trying to cut back or stop gambling.
Hiding gambling habits — lying to family members or friends about how much time or money is spent on gambling.
Using gambling as an escape — gambling to distract from stress, problems or uncomfortable feelings in life.
Increasing bet sizes — needing to bet increasingly larger amounts to get the same level of satisfaction as before.
Straining relationships — relationships with family, a partner or friends start to suffer as a result of uncontrolled gambling.
Step by Step
How to Activate Self-Exclusion at mkt4
Self-exclusion is the most effective tool for players who feel they need to stop for a while or permanently. The process is straightforward and done entirely within your account.
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1Log in to your mkt4 account Go to the mkt4 Login page and enter your username and password.
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2Go to account settings Look for the "Responsible Gambling" or "Self-Control" section in your profile menu.
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3Choose your exclusion period Select either a temporary exclusion (7 days, 30 days, 90 days) or a permanent exclusion based on your needs.
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4Confirm your request Read the exclusion terms carefully and confirm your choice. The exclusion will take effect immediately.
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5Contact support if you need help If you encounter any issues, the mkt4 support team is ready to assist via live chat or email at [email protected].
Self-Control Tools
Stay in Full Control of Your Gambling
mkt4 provides a range of tools you can use at any time to keep gambling as controlled entertainment.
Deposit Limit
Control how much money you put into your account within a given period. Minimum deposit is RM20 per transaction.
Session Time Limit
Set a daily session time limit to make sure you do not play beyond what is comfortable for you.
Loss Limits
Set a maximum loss amount. Once the limit is reached, play will be stopped automatically to protect your balance.
Break Mode
Take a short break from the platform — 24 hours, 72 hours or 7 days — without permanently closing your account.
Basic Guidelines
Principles of Healthy Gambling
Responsible gambling starts with understanding that every gambling outcome is influenced by chance. No strategy can guarantee a win, and losses are part of the playing experience.
- Set a budget before you play — decide in advance how much you are willing to set aside and stick to that limit.
- Do not chase losses — continuing to play to recover money you have lost often leads to even greater losses.
- Stop when you are ahead — set a winning target and stop when you reach it, rather than playing on until your winnings are gone.
- Take regular breaks — do not play continuously. Breaks help you make more rational decisions and reduce emotional pressure.
- Do not gamble when you are stressed — emotions such as stress, sadness or anger can cloud your judgement and lead to poor betting decisions.
Age Limit & Minor Protection
mkt4 only allows individuals aged 21 and above to register and use this platform. This is an absolute requirement that cannot be compromised.
All new accounts are subject to an identity verification process. mkt4 reserves the right to request documents such as a MyKad or passport to verify the age and identity of users.
If you suspect someone under the age of 21 is using the mkt4 platform, please contact our support team immediately via live chat. All reports will be handled promptly and seriously.
🔒 Accounts found to have been registered by minors will be closed immediately and all funds will be returned according to the established procedures.
FAQ
Questions About Responsible Gambling
Play Smart at mkt4
mkt4 offers a wide range of games in a safe and controlled environment. Register your account today and enjoy a 100% first deposit bonus of up to RM300, with a 20x bonus wagering requirement.